How to Place an Order

Once you have selected the items you want to purchase, you are ready to place your order. We offer a four-step ordering process:

• Finalizing the items in your Shopping Basket
• Completing shipping and billing information
• Reviewing your order
• Receiving an order confirmation

 

Step 1: Shopping Basket

The shopping basket contains all the items you selected while shopping. Now you can add or delete items and change quantities.

Step 2: Shipping & Billing

You are asked to provide your billing address as well as the shipping address for any gift recipients. There is a $4 minimum shipping cost or 8% from Marcellus, New York. Orders will be sent through the most cost-effective carrier; UPS or US Postal Service.

Step 3: Reviewing Your Order

Your order will be sorted by shipping address for your review. You can make changes or go ahead and place your order.

Step 4: Order Confirmation

A final summary and confirmation of your order appears, along with the phone number for Customer Service in case you need assisstance.

For further assistance , please call us as 1.888.313.0239, weekdays 9am to 5pm (EST). We will be happy to help you.

 

General Information

Visa and Mastercard Are Gladly Accepted

Please Allow 2 to 4 Weeks For Delivery of Handpainted Items. Rush Orders May Be Subject to Additional Fees.

Please Follow Care Instructions. Items Damaged By Improper Care Cannot Be Returned. All Colors Are Permanent and Non-Toxic.

Slight Variations reflect the Individual Character of Handpainted Items.

All Michelle Masters Designs Are Original and Copyrighted.

We will never share your information with a third party.